CMR Canada  Employee and Family Assistance Programs 
Serving Canadians for 21 Years
 

 DELIVERY                   LOCATIONS                 
 
 Calgary - Head Office
 Camrose
 Drayton Valley
 Edmonton
 Edson
 Grande Prairie
 High Prairie
 Hinton
 Lac La Biche
 Lethbridge
 Medicine Hat
 Peace River
 Red Deer
 Rocky Mtn. House
 Spruce Grove
 St. Paul
 Whitecourt
 

CMR Canada - Employee and Family Assistance Programs

Head Office:  Suite 600, Bow Valley Square 4, 250 - 6 Avenue SW, Calgary, Alberta   T2P3H7
Telephone (403) 263-2200  Fax (403) 256-8291  E-mail: cmr@cmrcanada.ca

January 2002

Note: This article presents only one perspective on a body of information on the subject and is not intended to be definitive. CMR Canada recommends you seek additional perspectives on the subject.

"There are two times I feel stress -- day and night."
-Anonymous


We are anxious, exhausted, and frustrated. We are stretched tight, ground-down and burned-out. Our workload is crushing; our bosses are driving us crazy; our commute to work is numbing; our parents -- who are sick or old, or both -- are needy; and, our kids... Our kids! Weren't we supposed to pick them up at daycare half an hour ago?

Ah, the joy of stress. It's become such a part of our lives, that most of us even know what we should be doing to beat it. We should be exercising more rigorously, meditating more faithfully and eating our leafy green vegetables more regularly. In fact, if we're really brave, we should be stepping out of society altogether (as Lily Tomlin points out, even if you win the rat race, you're still a rat) and retiring to a farm on Denman Island, B.C. to grow seed potatoes.

But here's the question: is our stress really worse or is it a 20th century marketing gimmick to persuade us to buy more stuff? Are we actually more stressed out than our grandparents, or do we just perceive ourselves to be that way? Is the post-modern psychological load truly heavier?

The evidence is contradictory.

On the one hand, the word stress embraces a pretty new concept. Until the middle of this century, stress was something that happened to metal, not to people. Then in 1956, the Canadian doctor Hans Selye published his ground-breaking book The Stress of Life.

Selye's innovation wasn't just to name stress. He explained it -- as something that happened both outside of us (say, a divorce) and inside us, in how we reacted (by becoming angry and bitter, for example, or by losing weight and having a makeover). "Adopting the right attitude can convert a negative stress into a positive one," he counselled.

Selye's message found a fast audience, and before you could say "stress test" an entire industry had sprung up. There were courses such as Transcendental Meditation, a bevy of drugs (starting with Valium in 1963, Xanax in '73, Prozac in '78 and Zoloft in '86), a mountain of books (from The Relaxation Response by Dr. Herbert Benson to Type A Behaviour and Your Heart by Meyer Friedman and Ray Rosenman), and even self-quizzes, such as the famous Holmes and Rahe test, which awarded points for stressful events in your life (100 for the death of a spouse; 47 for getting fired from work.)

But despite all the resources, our stress only accelerated.

A just-released 1998 study by Statistics Canada shows:

bulletroughly 25 per cent of Canadians between the ages of 25 and 44 describe themselves as severely time-stressed;
bullet30 per cent view themselves as workaholics;
bulletmore than 50 per cent believe they are not spending enough time with family and friends.

In the United States the numbers are equally sobering. The American Psychological Association estimates that:

bullet43 per cent of adults suffer adverse health effects from stress;
bulletmore than 75 per cent of all visits to doctors' offices are for stress-related complaints;
bulletstress costs American industry more than $300 billion a year (in lost hours due to absenteeism, reduced productivity and workers' compensation benefits).

No question about it -- stress is costly. But is it worse than ever before?

"Stress is the experience of change," says Brian Tucker, a Vancouver-based management consultant who has researched stress for the last 15 years. "The reason there's more stress today is there's more change."

But he's also aware of a paradox: despite the unparalleled resources at our fingertips, we've become less adept at handling stress.

"We're living in an age that's very materialistic and very achievement oriented," Tucker says. "We're afraid of losing what we've got. We bring up our kids to have high expectations. Our grandparents were better at letting go."

So the next time we get wound up about our stress levels, it might be worth reflecting on those grandparents. Today we may live with an uncertain economy -- but what about living with the imminent threat of crop failure?

Or how about having six children, cooking on a woodstove and washing all your laundry by hand, unrelieved by nannies, daycare or babysitters?

Or imagine being a 19-year-old soldier, on his way to Ypres. (Or his pregnant, 18-year-old wife.)

Perhaps the sense of entitlement we have at the end of the 20th century has led us to overlook one key fact: We didn't invent stress. Life is stress.

The doctor who launched the stress industry said as much, calling stress "the salt of life."

"I don't think one should avoid all stress and just live life as a vegetable," Selye told CBC in 1974. "The idea is to try to live with stress."

Reference: CBC 
Edited by: CMR Canada

Executivethemes

Flight Centre ranked best employer

Flight Centre Ltd., an Australian travel company that shuns offices, receptionists and secretaries, has come out on top of an annual ranking of the best employers in Canada.

The ranking, which is based on human resource practices and employee attitudes, is published today in Report on Business Magazine.

Since being founded 22 years ago by four Australian hippies, Flight Centre has grown into the seventh-biggest travel retailer in the world, with 70 offices in Canada. This is the first year Flight Centre has been on the list of top employers.

The company has a policy of not giving perks to executives and managers unless all employees get them. That means that even the top bosses don't get their own offices or secretaries. And everybody helps out with menial tasks such as emptying the trash bins.

The work force is young and diverse and once a month, they have a "buzz night" where employees eat and drink together, learn about suppliers and get public recognition for meeting and surpassing goals.

But where the company really excels is in bridging the gap between management and workers, according to Leslie Dutton, an associate with Hewitt Associates, which compiled the ranking in conjunction with R.O.B. Magazine.

"The leadership seems to be very pro-active in reaching out to employees, understanding employees' needs and connecting with employees," she said.

Reference: ROB Magazine

CMR Canada solicits your contributions to this new chapter in the Interventions Journal. If you are experiencing a positive shift in your workplace themes, CMR would like to share them with others - anonymously. E-mail your contribution to CMR Canada.

Good News/Bad News

Sally phoned her husband, Bill, at work for a chat.

"I'm sorry dear," said Bill, "but I'm up to my neck in work today. I don't have time to chat."

Sally replied, "But I've got some good news and some bad news for you, dear."

"OK darling," said Bill, "but as I've got no time right now, just give me the good news."

"Okay," agreed Sally. "Well, the air bag works!"

 

 

Note: This article presents only one perspective on a body of information on the subject and is not intended to be definitive. CMR Canada recommends you seek additional perspectives on the subject.

 

For more information on this and other subjects go to Interventions Archive.  The EFAP assists you and your family resolve personal problems and maintain healthy and productive lives. 

Counselling Services Provided

Aging Parents Bereavement Career Issues
Emotional Problems Family Problems Harassment
Health Concerns Marriage Preparation Marital Problems
Physical or Sexual Abuse Relationship Issues Single Parenting
Stress Substance Abuse Addictions
Trauma    

 How do I arrange for counselling and/or get more information?
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Simply phone CMR Canada at 403-263-2200 in Calgary, or 1-800-567-9953 from elsewhere.

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Or, click on Request for Service.

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Or, e-mail CMR Canada.  

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All arrangements will be made for you.

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Permission is not needed to use the EFAP.  It is voluntary and strictly confidential. 

Your Confidentiality is Guaranteed

CMR Canada

PROFILE

CMR Canada, a national EFAP management firm founded in Alberta in 1990, delivers programs and services that enhance the health and performance capability of individuals and organizations.  The firm delivers services to individuals plus their families in organizations located throughout Alberta - Municipal Governments, Hospitals, Unions,  Universities, and Corporations and the General Public.

Interventions, the EFAP Journal of CMR Canada, is available to clients without cost.  

CMR's organization is simple, efficient, and highly effective leaving the majority of resources, financial and human, to provide service to clients and their families. The firm has extensive experience in designing, implementing, resourcing, evaluating, and managing  Assistance Programs.

CMR has an unlimited supply of qualified professionals to engage as needed. Professionals are partnered or on contract to CMR. Included are Psychologists, Registered Social Workers, Family Therapists, Crisis Counsellors,  Career Counsellors, and Certified Human Resource Professionals.

Working principles:  keep the business small; deliver extraordinary personal service; keep the costs low.  This highly efficient and effective business model allows CMR to deliver high quality programs and services at lower cost with increased accountability - and select the most experienced and capable professionals. 

To request more information or a counsellor, click on Request for Service. 

CMR Canada - Employee and Family Assistance Programs

Head Office
Suite 3500, Bow Valley Square 2
205 - 5 Avenue SW
Calgary, Alberta T2P2V7
Telephone (403)263-2200 in Calgary, or
1-800-567-9953 from elsewhere
Fax (403)256-8291
E-Mail:  CMR Canada
Alberta Locations

Athabasca,  Barrhead, Calgary,  Camrose,  Drayton Valley,  Edmonton,  Edson,  Fort McMurray,  High Prairie,  Hinton,  Jasper,  Grande Prairie,  Lac La Biche,  Lethbridge,  Lloydminster, Medicine Hat,  Peace River, Pincher Creek,  Red Deer,  St. Paul , Wainwright