CMR Canada  Employee and Family Assistance Programs 
Serving Canadians for 21 Years
 

 DELIVERY                   LOCATIONS                 
 
 Calgary - Head Office
 Camrose
 Drayton Valley
 Edmonton
 Edson
 Grande Prairie
 High Prairie
 Hinton
 Lac La Biche
 Lethbridge
 Medicine Hat
 Peace River
 Red Deer
 Rocky Mtn. House
 Spruce Grove
 St. Paul
 Whitecourt
 

CMR Canada - Employee and Family Assistance Programs

Head Office:  Suite 600, Bow Valley Square 4, 250 - 6 Avenue SW, Calgary, Alberta   T2P3H7
Telephone (403) 263-2200  Fax (403) 256-8291  E-mail:  cmr@cmrcanada.ca

August 1998

Note: This article presents only one perspective on a body of information on the subject and is not intended to be definitive. CMR Canada recommends you seek additional perspectives on the subject.  

Understanding Stress

What is stress, and what can cause it? 

For the purposes of these articles we consider stress to be anything that stimulates you and increases your level of alertness. 

Life without stimulus would be incredibly dull and boring. Life with too much stimulus becomes unpleasant and tiring, and may ultimately damage your health or well-being. Too much stress can seriously interfere with your ability to perform effectively. 

The art of stress management is to keep yourself at a level of stimulation that is healthy and enjoyable. This series of articles will help you to monitor and control stress so that you can find and operate at a level that is most comfortable for you. It will discuss strategies to reduce or eliminate sources of unpleasant stress. It will also explain what can happen when you do not control stress properly. 

Most people realize that aspects of their work and lifestyle can cause stress. While this is true, it is also important to note that it can be caused by your environment and by the food and drink you consume. There are several major sources of stress: 

bulletSurvival Stress: this may occur in cases where your survival or health is threatened, where you are put under pressure, or where you experience some unpleasant or challenging event. Here adrenaline is released in your body and you experience all the symptoms of your body preparing for 'fight or flight'.
bulletInternally generated stress: this can come from anxious worrying about events beyond your control, from a tense, hurried approach to life, or from relationship problems caused by your own behaviour. It can also come from an 'addiction' to and enjoyment of stress.
bulletEnvironmental and Job stress: here your living or working environment causes the stress. It may come from noise, crowding, pollution, untidiness, dirt or other distractions. Alternatively stress can come from events and relationships at work.
bulletFatigue and overwork: here stress builds up over a long period. This can occur where you try to achieve too much in too little time, or where you are not using effective time and health management strategies. 

The strategies that you should adopt to manage stress depend on the source of that stress. We will explain how to analyze this later. 

These different sources of stress are explained in more detail following.

Survival Stress

Where you are in a physically or emotionally threatening situation your body adapts to help it react more effectively to meet the threat. This is controlled mainly by release of adrenaline. 

Adrenaline causes a number of changes that help you to survive. The main ones are: 

bulletit mobilizes sugars: this gives your body access to more strength, energy and stamina. This helps you to fight harder or run faster.
bulletit reduces the blood supply to your skin and short-term unessential organs. This minimizes bleeding if you are hurt, and ensures that energy is not wasted on processes that are not immediately useful.
bulletyou may experience nausea or diarrhea: this eliminates excess weight that might otherwise slow you down. 

You may have experienced these changes as 'fear'. However where speed and physical strength are important this adrenaline stress will be helpful and beneficial - fear can help you to survive or perform better. 

Where calm thought or precise motor skills are important, it is best to control and, ideally, eliminate these adrenaline responses. 

In as much as these adrenaline changes shut down the function of organs that are essential in all but the short term, prolonged exposure to adrenaline can cause ill-health. 

Internally Generated Stress & Anxiety 

Your personality can affect the way in which you experience stress. You may be familiar with the idea of 'type A' personalities who thrive on stress, and 'type B' personalities who are mellower and more relaxed in their approach. 

Stress can cause the levels of a neurotransmitter called noradrenalin to rise. This can give a feeling of confidence and elation that type As like. They can therefore subconsciously defer work until the last minute to create a 'deadline high', or can create a stressful environment at work that feeds their enjoyment of a situation. The downside of this is that they may leave jobs so late that they fail when an unexpected crisis occurs. This may also cause unnecessary stress for other colleagues who are already under a high level of stress. 

Other aspects of personality can cause stress. Examples are: 

bulletPerfectionism, where the perfectionist's extremely or impossibly high standards can cause stress.
bulletExcessive self-effacement, where constant attention to the needs of others can lead to dissatisfaction when no-one looks after your needs, and
bulletanxiety. 

Anxiety 

Anxiety occurs where you are concerned that circumstances are out of control. In some cases being anxious and worrying over a problem may generate a solution. Normally it will just result in negative thinking.

Experts describe the five main unrealistic desires or beliefs that cause anxiety: 

bulletThe desire always to have the love and admiration of all people important to you. This is unrealistic because you have no control over other people's minds. They can have bad days, see things in odd ways, make mistakes or can be plain disagreeable and awkward.
bulletThe desire to be thoroughly competent at all times. This is unrealistic because you only achieve competence at a new level by making mistakes. Everybody has bad days and makes mistakes.
bulletThe belief that external factors cause all misfortune. Often negative events can be caused by your own negative attitudes. Similarly your own negative attitudes can cause you to view neutral events negatively. Someone else might find something positive in something you view as a problem. 
bulletThe desire that events should always turn out the way that you want them to, and that people should always do what you want. Other people have their own agendas and do what they want to do.
bulletThe belief that past bad experience will inevitably control what will happen in the future. You can very often improve or change things if you try hard enough or look at things in a different way. 

Environmental and Job Stress 

You may find that your environment or job are causing you stress. The stress you experience may come from some of the following: 

Environmental stresses 

Here your environment may be a source of unpleasant or distracting stimuli. These can come from: 

bulletCrowding and invasion of personal space
bulletInsufficient working and living space
bulletNoise
bulletDirty or untidy conditions
bulletPollution
bulletA badly organized or run down environment 

Chemical and nutritional stresses 

Here the food you eat may contribute to the stresses you experience. Examples of stressors you may not be aware of are: 

bulletCaffeine: this raises your levels of stress hormones, makes it more difficult to sleep, and can make you more irritable.
bulletBursts of sugar from sweets or chocolate: these can make you feel more energetic in the short term. However your body reacts to stabilize abnormally high sugar levels by releasing too much insulin. This causes a serious energy dip shortly after the sugar high.
bulletToo much salt: This raises your blood pressure and puts your body under chemical stress. 

As well as these specific sources of stress, you may experience stress if you eat an unbalanced or unhealthy diet. You may find that some dietary deficiency or excess causes discomfort and illness which generates stress. If you are obese, then this causes physical stress on your internal organs and emotional stress as your view of yourself declines.While there is a lot of biased, dubious or incorrect dietary information around, you can normally rely on nutritional advice from your doctor or from your government's health department. 

Lifestyle and job stress 

Many of the stresses you experience may come from your job or from your lifestyle. These may include: 

too much or too little work

bullethaving to perform beyond your experience or perceived abilities
bullethaving to overcome unnecessary obstacles
bullettime pressures and deadlines
bulletkeeping up with new developments
bulletchanges in procedures and policies
bulletlack of relevant information, support and advice

lack of clear objectives

bulletunclear expectations of your role from your boss or colleagues
bulletresponsibility for people, budgets or equipment

Career development stress

bulletunder-promotion, frustration and boredom with current role
bulletover-promotion beyond abilities
bulletlack of a clear plan for career development
bulletlack of opportunity
bulletlack of job security

Stress from your organization or your clients

bulletpressures from your boss or from above in your organization
bulletinterference in your work
bulletdemands from clients
bulletdisruptions to work plans
bulletthe telephone!

Personal and family stresses

bulletfinancial problems
bulletrelationship problems
bulletill-health
bulletfamily changes such as birth, death, marriage or divorce. 

Fatigue and Overwork 

A particularly unpleasant source of stress comes from what some call 'Hurry Sickness'. 

Here you can get into a vicious circle of stress, which causes you to hurry jobs and do them badly. This under-performance causes feelings of frustration and failure, which causes more stress, which causes more hurry and less success, and so on. Stress-creating behaviour can compound this, as can an inability to relax at home or on holiday. If you do not manage long term stress effectively, it can lead to long term fatigue, failure and one of the forms of physical or mental ill health. 

Very often you can eliminate this sort of overload by effective use of time management skills, particularly by learning how to prioritize effectively. You can neutralize the associated stress by effective use of stress management techniques. 

Note: This article presents only one perspective on a body of information on the subject and is not intended to be definitive.CMR Canada recommends you seek additional perspectives on the subject.

 

 

For more information on this and other subjects go to Interventions Archive. The EFAP assists you and your family resolve personal problems and maintain healthy and productive lives. 

Counselling Services Provided
Aging Parents Bereavement Career Issues
Emotional Problems Family Problems Harassment
Health Concerns Marriage Preparation Marital Problems
Physical or Sexual Abuse Relationship Issues Single Parenting
Stress Substance Abuse Addictions
Trauma    

 How do I arrange for counselling and/or get more information?
bulletSimply phone CMR Canada at 403-263-2200 in Calgary, or 1-800-567-9953 from elsewhere.
bulletOr, click on Request for Service
bulletOr, e-mail CMRCanada.  
bulletAll arrangements will be made for you.
bulletPermission is not needed to use the EFAP.  It is voluntary and strictly confidential. 

Your Confidentiality is Guaranteed

CMR Canada

PROFILE

CMR Canada, a national EFAP management firm founded in Alberta in 1990, delivers programs and services that enhance the health and performance capability of individuals and organizations.  The firm delivers services to individuals plus their families in organizations located throughout Alberta - Municipal Governments, Hospitals, Unions,  Universities, and Corporations and the General Public.

Interventions, the EFAP Journal of CMR Canada, is available to clients without cost.  

CMR's organization is simple, efficient, and highly effective leaving the majority of resources, financial and human, to provide service to clients and their families. The firm has extensive experience in designing, implementing, resourcing, evaluating, and managing  Assistance Programs.

CMR has an unlimited supply of qualified professionals to engage as needed. Professionals are partnered or on contract to CMR. Included are Psychologists, Registered Social Workers, Family Therapists, Crisis Counsellors,  Career Counsellors, and Certified Human Resource Professionals.

Working principles:  keep the business small; deliver extraordinary personal service; keep the costs low.  This highly efficient and effective business model allows CMR to deliver high quality programs and services at lower cost with increased accountability - and select the most experienced and capable professionals. 

To request more information or a counsellor, click on Request for Service

CMR Canada - Employee and Family Assistance Programs

Head Office
Suite 3500, Bow Valley Square 2
205 - 5 Avenue SW
Calgary, Alberta T2P2V7
Telephone (403)263-2200 in Calgary, or
1-800-567-9953 from elsewhere
Fax (403)256-8291
E-Mail:  CMR Canada
Alberta Locations

Athabasca,  Barrhead, Calgary,  Camrose,  Drayton Valley,  Edmonton,  Edson,  Fort McMurray,  High Prairie,  Hinton,  Jasper,  Grande Prairie,  Lac La Biche,  Lethbridge,  Lloydminster, Medicine Hat,  Peace River, Pincher Creek,  Red Deer,  St. Paul , Wainwright