WHAT IS IT?
- An AUPE sponsored program of confidential counselling, designed to help
Members and their families resolve their personal and professional issues,
stresses, and traumas and thus improve their overall health, well-being, and
WHY DO WE NEED A MEMBER
Each of us faces difficult
situations in our day-to-day activities. In most cases we are able to resolve
these concerns. There are times, however, when a personal issue becomes too
difficult to manage to the detriment of our families, our work, our
relationships and our health.
Without assistance to reach a
solution, difficult issues can often get worse over time. In many cases,
professional assistance can help us develop options and strategies to resolve
issues and thus prevent them from reaching a crisis.
The MAP is a resource provided by
AUPE and CMR Canada for members and their families to obtain confidential and
professional assistance to identify and resolve difficult issues.
Professional counselling by
private practice Chartered Psychologists and/or Clinical Social Workers - not employed by the Government
Province wide delivery in
member's home community or closest community where service is available.
24 hour toll-free access.
Continuation with same
counsellor beyond limit of Extended Medical Benefits Plan.
Choice of time and location for
Invoicing Extended Medical
Benefits Plan - so no claim forms to submit.
COUNSELLING SERVICES COVERED
WHAT IS A PERSONAL ISSUE? -
A personal issue is any problem that adversely impacts your quality of life,
at home or at work. How severely an issue affects each of us depends on the
situation and how we perceive it. To determine if you have a problem consider
The problem dominate your
thoughts to the extent that your feelings of apprehension or worry take up
much of your time during daily activities;
You lack energy and are often
You expend considerable emotional
energy, hoping the situation will improve and pretending it isn't really
all that bad;
You know you should be doing
something to improve the situation but don't know how to approach it;
You feel overwhelmed.
If you recognize this pattern
consider using the MAP.
HOW IS YOUR CONFIDENTIALITY
Your are the only one to decide
if you can benefit from counselling. Your employer is not involved in any
All client information is kept
away from your place of work.
If needed, information will only
be released upon your written approval.
As a client, your best interests
are always served.
Your personal information is stored in CMR's computer which is safeguarded
by the best in security software and hardware. Only CMR Canada personnel
have access to CMR' s computer system.
- AUPE members, spouses, and dependent children.
- As of July 1, 2006 professional services are now available to children who
are no longer
"dependant" and extended family members - at REDUCED RATES.
Services are provided at a
Alberta Government Employees
(General Service Members)
When using the MAP, your
Enhanced Extended Medical Benefits Plan covers the cost of up to 10 visits per covered person per benefit year for services of a Chartered
Psychologist or Clinical Social Worker.
If you are NOT covered with the Enhanced Extended
Medical Benefits Plan , counselling services are still available to you
and your family at your expense at a REDUCED rate. You
will pay the counsellor and be issued a
receipt. If you or your spouse has coverage with another benefit plan you may
be able to claim reimbursement. (The standard rate for psychological
services in Alberta is $160.00 for individuals and $170.00 for couples and
families – Alberta Psychological Association.)
When you call,
CMR obtains “presenting” information and confirms the
counsellor assigned to work with you will contact you directly to arrange a
convenient time for the first visit. If your call is an emergency you
will be contacted immediately or directed to a crisis centre.
are delivered in your home community or the closest community where the
service is available. Alternate locations of service delivery are available to
safeguard your confidentiality.
How Do I
for Counselling and/or Get More Information?